If a request has already been completed and you need to upload a response document for a request, you will need to reopen the request. 

Note that you cannot reopen a request that has been completed by an integrated provider.


1. Go to the Action Area from the Main Circit Dashboard.


2. Select the Completed status and the request of choice.


3. Select Reopen Request. Note that you can only reopen a request if a response document has not been uploaded.


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4. This will send the request back to the With Provider status. From here you can select the request and upload a document.

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